Get in Touch

We're Here to Help

Have a question about GoGuestGuide? Want to see a demo before signing up? Our team of hospitality tech specialists responds within 4 business hours.

GoGuestGuide

Support Hours

Mon–Fri: 9am–6pm EST

Email support available 24/7

Registered Business

GoGuestGuide, Inc.

United States

Our Response Commitment

  • General inquiries: within 4 hours
  • Technical support: within 2 hours
  • Billing questions: within 1 business day
  • Critical issues: within 1 hour

Follow GoGuestGuide

Send Us a Message

We respond within 4 business hours, Monday through Friday.

By submitting this form, you agree to our Privacy Policy. We never share your information with third parties.

Common Questions

How quickly do you respond to support requests?

We respond to all email inquiries within 4 business hours. Live chat is available Monday through Friday, 9am–6pm EST. Critical issues are escalated within 1 hour.

Do you offer onboarding help for new accounts?

Yes. Every new account gets a free 30-minute onboarding call with a GoGuestGuide specialist. We'll help you set up your first guidebook and configure your upsell catalog.

Can I speak to someone before signing up?

Absolutely. Book a free 30-minute demo using the link above and we'll walk you through the platform and answer any questions about whether it's right for your properties.